Medical Services

Your health plan provides health coverage by the carrier noted below. Click on this link to your carrier’s website to find a medical service provider in your Preferred Provider Organization (PPO). Click on related links to reach your carrier’s Customer Service and Pre-Certification departments.

Defined Contribution amounts from Region may be applied to Employee and Family Medical coverage. (Please note that Defined Contribution amounts are reduced if no Medical coverage is elected.)

TRS Website
TRS-ActiveCare Customer Service number:
800-222-9205, Monday through Friday, 8 am until 6 pm CT. At the prompt, press 1 to connect directly to Aetna Health Concierge.

TRS-ActiveCare Prescription Drug Plan
Caremark Customer Service:

800-222-9205. At the prompt, press 2 to connect directly to a Customer Care Representative.

Valley Baptist Health Plan

To talk to a doctor at any time, call Teledoc:

To talk to a nurse at any time, call:

Plan Documents

2014-2015 TRS Health Plan Enrollment Guide Active Care Plan Highlights
PPO Rates and Benefit Changes Valley Baptist HMO Rates and Benefit Changes
Split Premium Form

Important Links

TRS Active Care Aetna Website Find a Physician in the TRS Active Care Aetna Network
Order a TRS Active Care Aetna Temporary ID Card Explore Wellness Services and Options
Valley Baptist (now Allegian) TRS Active Care HMO Find a Physician in the TRS Active Care HMO
Valley Baptist HMO Pre-Certification Requirements
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For Eligibility or Other Customer Service Needs (877)904-9465 or